Parental Values, LLC is a member of the PRIVO Kids Privacy Assured COPPA Safe Harbor Certification Program (“the Program”). The Program certification applies to the digital properties listed on the validation page that is viewable by clicking on the PRIVO Seal. PRIVO is an independent, third-party organization committed to safeguarding children's personal information collected online. The PRIVO COPPA certification Seal posted on this page indicates Parental Values, LLC has established COPPA compliant privacy practices and has agreed to submit to PRIVO’s oversight and consumer dispute resolution process. If you have questions or concerns about our privacy practices, please contact us at 505-639-1223 or https://parentalvalues.com/support/Contact. If you have further concerns after you have contacted us, you can contact PRIVO directly at: firstname.lastname@example.org.
To create a parent account through our Parent Application, we start by collecting a name and an email address;this is to seek parental consent and permission to set controlsand for account login purposes. When you create a profile for your child, we request your child’s name, month and year of birth, and country. You may also upload a photo to your child’s profile which is visible to the child in the child app. To enable the fitness tracker feature, we ask you to provide your child’s height and weight. Parental Values does not actively collect information from children. The following information is collected from the child’s device and shared with the parent only to provide control services with the Parent-App and Web-APP:
Device location: Collected to allow location tracking
Access photos, media and files on the device: Allows parents access to the child’s device photos and videos
Monitoring SMS messages: Allows parents to review their child’s SMS messages to ensure child’s communication is safe and block from dangerous contacts if necessary
Access Device Contacts: Allows for viewing and approving device contacts
Outgoing and Incoming phone calls: Allows for viewing of phone callhistory
Movement Sensor: Allows the parent to review their child’s physical activity in the fitness tracker.
Parental Values retains passively collected data from the child’s device for 30 days
Parental Values will retain your Personal Data only for as long as is necessary to resolve disputes and enforce our legal obligations in accordance with our policies. Parental Values retains and anonymizes “Usage Data” for our internal analytics and product development team to develop our services based on realistic data. You may view the information about the data we collect inside your secured dashboard or you may request this information from us directly by contacting us at email@example.com with your Name and Customer ID and the information you are requesting: our target response time is within 10 days.
We may retain non-descript and non-personally identifiable information about our users’ device(s) and the mobile behavior in which our services are used; which cannot be linked to you or your household. We value your privacy and we DO-NOT profile individual users by personally identifiable information; we create anonymous profiles using only non-personally identifiable information to better understand our customers’ needs and usage to improve services based on customer demands.
Under the circumstance that if Parental Values LLC. were to merge or be acquired by another corporation, you will be notified first of our intended actions. Under the circumstance that you disagree with any portion of our merger or our updated policies, you may revoke your consent for any reason and a pro-rated amount will be refunded to you.
Under certain circumstances, Parental Values may be required to disclose your Personal Data if required to do so by law.Parental Values may disclose your Personal Data in the good faith belief that such action is necessary in the cases: To comply with a legal obligation To protect and defend the rights or property of Parental Values To prevent or investigate possible wrongdoing in connection with the Service To protect the personal safety of users of the Service or the public To protect against legal liabilities COOKIES AND TRACKING - Cookies contain a small amount of data which contribute to an anonymous unique identifier that gets attached to browsers. Other tracking techniquessuch as beacons, tags and scripts are used to collect and track usage and user data.
Your account’s registered e-mail account may receive marketing material or periodic reports until you OPT-OUT through your account settings page:we do not authorize the use of Parental Values for any type of spam or illegal activities.
The data we have collectedis encrypted and protected by a reputable firewall to prevent unauthorized access. In the case of a data-breach you will be notified of the breach and plan of action within 3 days of discovery via your registered e-mail address. The security of your data is extremely important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. We strive to use most secure means of SECURITY, FIREWALLS, ENCRYTION, and RANDOMIZATION to protect your Personal Data, we cannot guarantee its absolute security. It is also important for you and your children to understand the risks of using shared networks and to take the correct measurements to protect your data. Our database is under constant monitoring for intrusions; we use a managed bare-metal non-shared database to protect the data that we have collected.
We do not support Do Not Track ("DNT"). Do Not Track is a preference you can set in your own web browser to inform websites that you do not want to be tracked.
Google Play In-App Payments
PayPal / Braintree
We may make changes to the policy from time to time so please be sure to check regularly. If we make a material change to this policy and we have your contact details we will contact you before we make the change.